Returns & Refunds

At EARLYBIRD MART, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

You may request a return if:

• The item is damaged or defective upon arrival.

• You received the wrong product.

• The product is unused and in its original condition and packaging.

Return Request

To request a return, please contact our customer support team with:

• Your order number

• A brief description of the issue

• Photos of the product (if applicable)

Our team will review your request and provide the next steps.

Refund Process

Once your returned item is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed using the original payment method whenever possible.

Exchange Policy

If you received a damaged or incorrect item, we may offer a replacement or exchange, subject to product availability.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, safety, or other product-specific reasons. Any such exceptions will be clearly mentioned on the product page.

Shipping Costs

If the return is due to our error (wrong or damaged item), we will assist with the return process. For other eligible returns, shipping costs may apply where permitted.

Need Help?

If you have any questions about returns or refunds, please contact our customer support team. We're always happy to assist you.

Thank you for shopping with EARLYBIRD MART.